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Grievance officer

Under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, users in India may raise grievances about content or account actions on Soshyal.

How to file

  1. Email grievance@soshyal.com with your username, a description, and any links or screenshots.
  2. Use in-app Report for urgent abuse when you are signed in.

Officer

Name: To be appointed (legal review pending)
Email: grievance@soshyal.com
Address: To be confirmed by counsel

We aim to acknowledge grievances within 24 hours and resolve them within 15 days where required by applicable rules. This page does not replace advice from a qualified lawyer.

See also Community Guidelines and Terms.